Feature Detail
Hotspot Management
Card Generation : Generate top-up cards with unique ID and PIN. Create cards with specified data limits.Card Recharge System : Allow clients to login using their ID and PIN to recharge manually. Track expiration times and data limits.Hotspot Package Creation : Create customizable packages with specified pool/IP profiles.Package Assignment : Assign packages during client creation or card generation.Self-Branding Login Page : GCustomize the client login page with your ISP’s branding.Customer Self-Signup : Enable customers to sign up and make payments online, including OTP verification for added security.Distributor Panel : Manage card distribution with a reseller-like interface for hotspot clients.Client Portal : Provide clients with a portal to view their package details, remaining data, expiration dates, and more.Network Configuration
Mikrotik Configuration : Securely configure Mikrotik routers with integrated API support.OLT Configuration : Manage and configure Optical Line Terminals (OLT).Real-Time User Sync : Synchronize user data with Mikrotik information in real time.PPPoE and Hotspot Management : Handle both PPPoE and Hotspot configurations seamlessly.Automated Mikrotik Server Backup : Schedule daily backups of your Mikrotik server to ensure data safety.Network Diagram
Google Map Integration : Generate top-up cards with unique ID and PIN. Create cards with specified data limitsVisualize your entire network on Google Maps with detailed fiber rod and core color mapping.Real-Time Monitoring : Track the status of network devices and clients in real time, receiving alerts for any changes.Device Location Mapping : Set and edit device locations on the map, including fiber rods and client ONUs.Reseller Customer Integration : Add reseller customers to the network diagram for comprehensive network managementInventory Management
Total Inventory Solution : Manage all products with detailed information including serial numbers and barcodes.Vendor and Customer Management : Keep detailed records of vendors and customers.Purchase and Sale Management : Track product purchases, sales, stock, and supply management.Warranty and Asset Management : Check product warranties by serial number and manage company assets efficiently.Instrument and Fiber Stock : Monitor stock summaries, including individual instruments and fiber/cable pieces.Damage Product List : Keep a record of damaged products for accountability.SMS/Email Module
Automated Notifications : Send automated SMS and email notifications for payment due, invoices, and other important updates.Promotional and Emergency Announcements : Notify clients about promotions and emergencies.Custom SMS Templates : Create and manage SMS templates for recurring messages.Payment Links and Package Changes : Send payment links and notifications for package changes via SMS.Configuration Settings
Box/Zone/SubZone Settings : Customize network settings including zones and connection types..Client and Billing Type Configuration: : Define client types (e.g., home, corporate) and billing types (e.g., prepaid, postpaid).Responsive UI : Customize the user interface for client and admin portals, including language and theme settings.Invoice and Report Customization : Set invoice formats and report periods for better financial management.Branch Management
Multi-Branch Control : Super Merchants can manage multiple branches with individual credentials for each branch.Report Generation : Generate comprehensive reports for each branch to track performance and financial health.Dynamic Dashboard
Informative Graphs and Reports : Access various graphs and reports for client status, payments, problem tracking, and more.Real-Time Monitoring : View real-time data on online clients, income, expenses, and other key metrics.Monthly Tracking : Track monthly new clients, income, expenses, and performance metrics.Payment Gateway Settings
Multiple Payment Gateway Integration : Integrate with various payment gateways like Bkash, Nogod, Rocket, and SSL for secure transactions.Transaction Fee Settings : Configure processing fees for different payment methods.Role-Based Access Control
User Role Configuration : Define and assign roles with specific permissions for different users (e.g., admin, manager, staff).Secure Business Management : Ensure confidentiality and proper access control within the organization.Accounts Management
Expense Tracking : Track daily, weekly, monthly, and yearly expenses by category and employee.Vendor Payments : Manage payments to vendors and agents.Financial Records : Keep comprehensive records of all financial transactions, including income from various sources.Profit and Loss Calculation : Automatically calculate profit or loss to ensure business transparency.Balance Sheet and Income Statement : Generate and print monthly balance sheets and income statements.Network Management
Mikrotik Configuration : Securely configure Mikrotik routers with integrated API support.Real-Time User Sync : Synchronize user data with Mikrotik information in real time.PPPoE IP Management : Handle both PPPoE and Hotspots IP configurations seamlessly.Automated Mikrotik Server Backup : Schedule daily backups of your Mikrotik server to ensure data safety.HRM & Payroll
Department and Designation Configuration : Define departments and designations within the company.Employee Information Management : Add and manage employee details, including salary history and performance.Automated Payroll : Generate and manage employee salaries, bonuses, and incentives automatically.Attendance and Leave Management : Track employee attendance and manage leave requests efficiently.Reseller Management
MAC Reseller Panels: : Manage resellers with individual panels and control their billing and client management.Real-Time Monitoring : Monitor active clients in real-time and manage client complaints and tickets.Payment Management : Allow resellers to manage payments, including online payments via gateways like Bkash and Rocket.Support and Ticket Management : Resellers can create and manage support tickets for their clients.Support Tickets
Ticketing System : Allow clients and employees to open tickets for support.Problem Category Configuration : Define and manage problem categories for efficient ticket resolution.Technician Assignment : Assign technicians to tickets and notify clients via SMS.Client Feedback and Technician Rating : Collect client feedback and rate technician performance for efficiency.Client Reports
Collection and Discount Reports : Generate detailed reports on collections and discounts by zone, employee, and payment method.Due Bills Summary : Track due bills and generate summaries for better financial management.Client Ledger : Maintain a detailed ledger for each client, including billing history and payment status.BTRC Reporting : Generate reports compliant with regulatory requirements.Billing Management
Auto Bill Generation : Automatically generate monthly bills for clients.Online and Offline Bill Collection : Collect bills through various methods, including online payments and door-to-door collections.Payment Entry and Receipt Generation : Record payments and send receipts via SMS and email.Client Package and Status Management : Manage client packages and status, including automated disconnections for unpaid bills.Color-Coded Status Indicators : Use color-coded indicators for quick status assessment.Client Management
Comprehensive Client Profiles : Manage detailed client profiles with real-time speed and connection monitoring.Bulk Operations : Perform bulk operations for efficient client management.Information Sync with Mikrotik : Synchronize client information with Mikrotik for seamless management.Client Information Download : Download client information in various formats (PDF, Excel, CSV).Client Portal Management
Informative Dashboard : Provide clients with a dashboard displaying all relevant information about their account and services.Package Upgrade Requests : Allow clients to request package upgrades and manage these requests automatically.Support and Ticketing Requests : Enable clients to request support and track their tickets.Android Application Integration : Provide clients with a mobile application for convenient access to their account information.Real-Time Speed Test : Allow clients to perform real-time speed tests and view their session logs.Admin and Reseller Panels
ustomizable Panels : Provide different panels for various roles (e.g., admin, reseller, support staff) with tailored functionalities.Real-Time Monitoring and Management : Ensure efficient management with real-time data and alerts.Secure and Efficient User Interface : Offer a user-friendly interface with responsive design for easy navigation and use.Activity Log
Bill Collection : Track every instance of bill collection, including the amount collected, payment method, and the user who processed the payment. Invoice Generation and Updates: Log when invoices are generated, updated, or canceled, capturing details of the action and the responsible user.Client Creation : Record when new client profiles are created, including the user who created them and any initial data entered.Client Data Edits and Updates : Log every edit or update made to a client’s information, specifying what was changed, by whom, and when.Client Deletion: : Capture the deletion of client profiles, including the rationale (if provided) and the identity of the user performing the deletion.User Role Changes : Document any changes to user roles or permissions, detailing the specific changes made and the administrator responsible.Focused Search : Search the activity log based on specific actions like bill collection or client information edits.Unique Value Propositions
Efficiency and Automation : Automate your billing, network monitoring, and client management processes to save time and reduce errors.Comprehensive Management : Manage every aspect of your ISP business seamlessly, from inventory tracking to HRM and payroll.Real-Time Monitoring : Stay updated with real-time notifications and monitoring of network devices and client statuses.Secure Payments : Integrated with multiple payment gateways, Silicon ISP ensures secure and swift transactions for your clients.User-Friendly Interface : A responsive and customizable UI makes managing your ISP business a breeze.Scalability : Designed to grow with your business, Silicon ISP can handle the needs of ISPs of any size.Customer Satisfaction : Enhance client satisfaction with efficient support ticket management, real-time updates, and self-service portals.